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Last updated November 11, 2026

Terms and Conditions

These terms cover your use of sunstonebigbear.com, operated by Sunstone Big Bear Lodge ("Sunstone", "we", "us"). By using the site you agree to them.

Using this site

The site describes our property, lodging, events and retreats. Details such as availability, pricing and amenities can change, and an inquiry is not a confirmed reservation. A booking is confirmed only when we confirm it in writing or you complete payment for it.

Bookings and payments

Cabin stays and group rentals are governed by the rates, minimum stay, deposit, cancellation and house rules shown at checkout or in the agreement you sign. Where those terms differ from this page, the booking terms or signed agreement apply. Payments are processed securely by Stripe.

Text messaging program

  • Program. Sunstone Big Bear Lodge sends text messages about inquiries, bookings and stays, such as replies to your questions, booking confirmations, payment reminders and arrival details.
  • Opting in. You opt in by giving us your mobile number and agreeing to be contacted by text, or by texting us first.
  • Frequency. Message frequency varies with your inquiry or booking.
  • Cost. Message and data rates may apply.
  • Opting out. Reply STOP to any message to stop receiving texts. You will get one final message confirming the opt-out.
  • Help. Reply HELP, or email events@sunstonebigbear.com.
  • Carriers. Mobile carriers are not liable for delayed or undelivered messages.
  • Privacy. We do not share mobile numbers or text messaging consent with third parties for marketing. See our Privacy Policy.

Content

The text, photos and design on this site belong to Sunstone or are used with permission. Please do not reuse them without asking.

Liability

The site is provided as is. To the extent the law allows, Sunstone is not liable for losses that arise from using the site or relying on its content. Nothing here limits rights you have under a signed rental agreement or under the law.

Governing law

These terms are governed by the laws of the State of California.

Changes

If these terms change we will post the new version here and update the date at the top.

Contact

Sunstone Big Bear Lodge, Angelus Oaks, CA
events@sunstonebigbear.com